System support
AVS Technology is dedicated to providing system support in the fastest and most effective means possible. In addition to 24 hr emergency onsite support, we offer remote diagnostic capabilites to diagnosis and many time resolve issues without the need to send a service technician.Technican support can be contacted by either calling (973) 812-1866 or email: Support@advid.com.
User Manuals
Below are some commonly requested user manuals.
Current Software Versions
Is your system software out of date? .
- AMAG Technology - Ver. 7.0
- Avigilon - Ver. 4.8
- DMP - Firmware 2.0.8
- Genetec Security Center - Ver. 5.0
- Pelco DX 4600 - Ver. 1.2
- Pelco DX 8100 - Ver. 2.0
Hosted Access Control
AVS Technology offers a remote hosted access control system.
Remote Technical Support
For technical support, Please contact AVS at 1-800-701-1866 and speak to a technician for a support code.